Category: News

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The Crucial Choice Between Genuine and Refurbished Parts

In the fast-paced world of medical imaging equipment, the decision to replace or repair parts is a critical one. When faced with this choice, opting for genuine parts over refurbished alternatives can make all the difference in the performance, longevity, and safety of your equipment. At the forefront of this commitment to excellence is the emphasis on sourcing parts from official AGFA dealers, with PLH Medical proudly standing as the sole authorised dealer in the UK.

It’s worth asking the question, why do genuine parts matter?

Genuine AGFA parts are precision-engineered to meet the highest standards, ensuring optimal performance, consistent results and a major reduction in unexpected and expensive breakdowns. Investing in genuine parts is not only securing the long-term durability of your equipment but also the safety of your practice. When it comes to medical/veterinary equipment, safety is paramount. Genuine AGFA parts are manufactured with strict adherence to quality and safety standards, reducing the risk of malfunctions. There’s heavy risk in using independent businesses that are refurbishing spare parts as they have not been through AGFA’s verification or validation. PLH Medical do not use, sell or offer refurbished parts as we do not feel this is the best and safest option for customers.

The role of official AGFA dealer means we have exclusive access to a comprehensive range of genuine and most importantly, NEW AGFA parts. This ensures you are getting authentic components directly from the manufacturer. Purchasing from us also guarantees access to expert guidance and advice having worked with AGFA for a long time.

Not only do genuine parts matter but the way in which they are installed matter too. Genuine parts deserve precise installation. PLH Medical’s team of AGFA-qualified engineers have the expertise and knowledge needed to install tricky components keeping your equipment in safe hands.

All official AGFA-trained engineers for installation ensures that your equipment remains within warranty guidelines. This not only protects your investment but also provides peace of mind knowing that any potential issues will be addressed promptly and effectively.

The choice between genuine and refurbished parts extends beyond mere functionality—it’s a commitment to the reliability, durability and safety of your medical imaging equipment. Partnering with PLH Medical, the exclusive AGFA partner in the UK, guarantees access to authentic AGFA parts and the expertise needed for seamless installation. Choose excellence, choose safety—choose genuine AGFA parts for a more resilient and enduring medical imaging environment. 

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PLH Medical: latest milestone

Mental Health Priorities

At PLH Medical, our mission extends beyond providing the latest in innovation for the veterinary industry, it’s about fostering a workplace environment that prioritises the well-being of our team members. We’re incredibly proud to share our most recent milestone on the journey: our operations director Mark Ware, is currently undergoing an advanced diploma in counselling and psychotherapy certified with the British Association for Counselling and Psychotherapy. Recognising the crucial balance between a healthy work environment and individual well-being, Mark has also been an advocate for this and PLH Medical now offer free access to mental health counsellors to all staff and actively encourage use of these important services. We understand that the success of our company is intrinsically tied to the happiness and fulfilment of our team.

Mark has been truly instrumental in shaping the ethos of PLH Medical and his dedication goes beyond professional duty, a true testament to our company’s pledge to invest in our people, not just as employees but as individuals with multifaceted lives. By enhancing his understanding of counselling and psychotherapy, Mark aims to contribute even more effectively to the well-being of our team. The veterinary industry, as many know, is complicated, fast paced and can be stressful. This educational endeavour is just one facet of our broader mental health initiatives. PLH Medical actively supports mental health awareness and strives to create an open, supportive environment where team members feel comfortable discussing their well-being. Mental health is not a solo journey; it’s a collective responsibility. By openly discussing and supporting mental health initiatives, PLH Medical aims to break the stigma associated with mental health challenges in the workplace.

As we navigate the ever-evolving landscape of veterinary imaging, let’s remember that our greatest strength lies in the well-being of our team. Together, we’re not just advancing technology; we’re fostering a workplace where every individual is valued, heard, and supported.

Stay tuned as we delve deeper into the intersection of mental health and professional life, sharing insights, resources, and stories that emphasise the importance of a healthy, thriving work community. Because at PLH Medical, investing in people means investing in a brighter, more compassionate future.

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Our 2024 Goals

As we stride into the promising realms of 2024, PLH Medical sets its sights on a multitude of initiatives that promise to redefine our presence in the veterinary industry. In this comprehensive blog post, we delve into the core focuses that will shape our journey throughout the year.

1. Tradeshows Extravaganza

As we stride into the promising realms of 2024, PLH Medical sets its sights on a multitude of initiatives that promise to redefine our presence in the veterinary industry. In this comprehensive blog post, we delve into the core focuses that will shape our journey throughout the year.

2. Unveiling Exclusive Promotional Deals

The anticipation is palpable as we work behind the scenes on some truly exciting promotional deals. Stay tuned for announcements that promise unmatched value and opportunities. We can hardly contain our excitement and are eager to share these exclusive offerings with you, our valued partners in veterinary excellence.

3. Website Re-Vamp

A significant chunk of our efforts in 2024 is dedicated to enhancing your online experience with PLH Medical. Brace yourself for a revamped website, meticulously crafted to be clearer, more user-friendly, and in sync with your needs. What’s more, we’re developing an innovative automated function designed to guide you seamlessly to the ideal equipment bundle for your practice.

4. Prioritising Well-being

At the heart of our endeavors lies a deep commitment to well-being—not just for your furry patients but for the people who propel our mission. Meet Mark, our Operations Director and a true advocate for mental health. In 2024, Mark is charting new territories by undergoing an advanced diploma in counseling and psychotherapy. This commitment underscores our dedication to fostering a work environment that values and supports the holistic well-being of our team and, by extension, our valued clients.

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Meet Jordan Oddy: Blending veterinary expertise and sales

Meet Jordan Oddy: Blending veterinary expertise and sales.

Our New Sales Field Representative

Jordan Oddy, our newest Field Sales Representative at PLH Medical, brings a wealth of experience from his background as a Registered Veterinary Nurse (RVN). Having earned his bachelor’s degree in 2018, Jordan has explored both small animal and mixed practice surgeries, demonstrating a genuine passion for animals and their health. Jordan’s journey reflects a transition fuelled by a desire for a people-centric role. Drawn to the sociable nature of sales, he saw an opportunity to blend his vibrant personality with a career that revolves around customer interactions and of course animals at the heart of it all. The allure of entering veterinary sales was particularly compelling, allowing him to seamlessly integrate his veterinary knowledge with the world of sales.

From his time in the veterinary industry, Jordan gleaned invaluable skills in communication, patience and learnt how to deal with stressful and high pressured situations. He learnt great life skills and how to be the best pet owner.

Joining us at PLH Medical was a natural choice for Jordan. He says “with a strong reputation as a leading veterinary imaging supplier, PLH’s ethos and values resonated with me. The company’s range of cutting-edge veterinary imaging products was a really exciting prospect, making the decision to become part of the PLH team an easy one.”

Leveraging his veterinary background in sales, Jordan adeptly communicates the benefits of products by emphasising their relevance to animal health. This unique understanding allows him to address customer concerns, build trust, and tailor solutions that prioritise the well-being of animals. “ I’m particularly excited about engaging in sales visits and product demonstrations. Interacting with customers, identifying problems, and crafting innovative solutions for a more efficient work environment” In the short term, Jordan aims to be a sponge, soaking up the wealth of knowledge from his experienced colleagues. In the long term, he envisions being an innovator, contributing to new business ideas that propel the veterinary industry forward in advanced imaging. Jordan’s experience as a vet nurse uniquely positions him to build relationships with veterinary professionals. His ability to relate, understand their needs, and navigate the intricacies of the veterinary working world sets him apart. Jordan plans to implement effective strategies to address customer needs thoughtfully.

To stay updated on the latest advancements in veterinary technology, Jordan plans to engage in continuous professional development. Attending conferences, participating in online courses, and collaborating with industry experts are part of his commitment to ongoing learning. Jordan sees himself collaborating with team members by generating ideas, supporting diverse perspectives, and fostering a positive atmosphere. His strengths in communication, problem-solving, and adaptability will contribute to a collaborative work environment.

For those considering a career in sales with a veterinary background, Jordan emphasises the opportunity to use RVN skills in a different aspect of the veterinary industry. Understanding the wants and needs of veterinarians firsthand allows for effective communication and a significant impact on patient care.

When asked for a fun fact about himself, he told us before 2023, his life might have seemed ordinary, but last year he embarked on a journey across Central and South America, exploring 12 countries. From scuba diving with sharks to climbing active volcanoes, Jordan’s adventures ignited a passion for travel and experiencing new things. His zest for life is a testament to living life to the fullest.

Jordan Oddy brings a unique blend of veterinary expertise, sales enthusiasm, and a zest for life to the PLH Medical team. His journey from veterinary nursing to sales exemplifies the seamless integration of passion and profession, promising exciting contributions to PLH’s mission in advancing veterinary imaging. Welcome aboard, Jordan!

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Choosing the Right Ultrasound System for Your Veterinary Practice

Ultrasound technology has become an indispensable diagnostic tool in veterinary medicine. From pregnancy evaluations to abdominal scans and cardiac examinations, ultrasound systems offer invaluable insights into the health and well-being of animals. However, with the wide range of ultrasound systems available on the market, selecting the right one for your veterinary practice can be a daunting task. In this blog post, we will discuss key factors to consider when choosing an ultrasound system that meets the unique needs of your practice and enhances the level of care you provide to your patients.



Identify clinical applications

Begin by identifying the specific clinical applications you will be utilizing the ultrasound system for. Consider whether you will need it for abdominal scans, reproductive evaluations, cardiac examinations, or a combination of various diagnostic purposes. Understanding your practice’s specific requirements will help you narrow down your options and select a system that excels in those areas.

Image Quality and Resolution

High-quality images are crucial for accurate diagnosis and treatment planning. Look for an ultrasound system that offers excellent image resolution, clarity, and the ability to visualize fine details. Consider systems with advanced imaging technologies such as harmonic imaging, speckle reduction, and tissue Doppler imaging, as these features can significantly enhance image quality and diagnostic capabilities. For example, the Siemens ACUSON Juniper excels in all areas of image quality, which is ideal for the experienced sonographer either in a first opinion practice, or Referral Centre. Whereas the Chison Ebit 60 provides excellent image quality and would suit those looking to improve their ultrasound expertise, or those replacing an aging scanner.

Transducer Options and Versatility

The availability of a wide range of transducers is essential, as it allows you to adapt to different patient sizes and species. Ensure that the ultrasound system you choose offers transducers suitable for the types of examinations you frequently perform in your practice. Versatility in transducer options will enable you to provide comprehensive care across various animal species and anatomical regions. All our scanners have a wide range of transducers available to cover the full range of examinations.

User-Friendliness and Workflow Efficiency

A user-friendly interface and intuitive controls are vital for seamless integration of the ultrasound system into your practice’s workflow. Look for systems with customizable pre-sets, easy navigation menus, and shortcut keys to streamline your scanning process. Consider features such as image optimization, automated measurements, and report generation capabilities, which can save time and improve overall workflow efficiency.

Portability and Ergonomics

Consider the portability and ergonomics of the ultrasound system, especially if you anticipate the need for mobility within your practice or occasional on-site visits. Lightweight and portable systems with ergonomic designs and long battery life can enhance usability and ensure comfort for both veterinarians and patients during examinations.

The Siemens ACUSON P500 offers portability with exceptional functionality all in one box. Battery life extends to 60mins, when away from a power source. Intelligent and ergonomic button layout gives confidence when adjusting parameters. Our Chison range are all lightweight, and have a battery life of up to 90 mins, making it ideal for when your patient cannot be easily moved to your scan room

Choosing the right ultrasound system for your veterinary practice is a critical decision that directly impacts the quality of care you provide to your animal patients. Consider the clinical applications, image quality, transducer options, user-friendliness, and portability when evaluating different ultrasound systems. By carefully assessing your practice’s specific needs and selecting a system that aligns with those requirements, you can enhance your diagnostic capabilities, improve workflow efficiency, and deliver optimal care to your patients. Invest in a high-quality ultrasound system that empowers your veterinary practice and supports your commitment to providing exceptional veterinary healthcare.

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The Advantages of Digital Radiography in Veterinary Practice

Diagnostic imaging is a vital component of veterinary medicine, enabling accurate diagnoses and effective treatment plans for our animal companions. In recent years, digital radiography has emerged as a revolutionary technology, transforming the way vets approach radiographic examinations. In this blog post, we will explore the numerous advantages of digital radiography and its growing significance in modern veterinary practice.


Digital Radiography creates high resolution, dynamic digital images allowing for more precise and detailed interpretations, aiding in the detection of subtle abnormalities. This improved image quality leads to more accurate diagnoses and better treatment outcomes for patients.

With digital radiography, there is no need for film processing. Images are captured and available for viewing almost instantaneously, eliminating the waiting time associated with traditional methods. Vets can assess the images immediately, enabling prompt decision-making and faster initiation of treatment protocols.

Simplifying workflow and enhancing efficiency within veterinary practices. The elimination of film processing reduces costs associated with film, chemicals, and storage. Additionally, digital images can be easily archived, retrieved, and shared electronically, saving physical space and streamlining record-keeping processes.


Digital radiography allows for easy manipulation and enhancement of images. Vets can adjust brightness, contrast, and zoom levels, enhancing visualization and focusing on specific areas of interest. These capabilities aid in accurate interpretation, facilitate communication with clients, and promote a better understanding of the condition being diagnosed.

With a significantly lower radiation doses compared to film-based systems, this benefits both veterinary staff and animal patients, ensuring their safety without compromising the quality of diagnostic images obtained.  And by eliminating the need for film processing chemicals and reducing waste associated with traditional film-based systems, digital radiography promotes environmentally friendly practices within veterinary practices. It aligns with sustainability goals and reduces the practice’s impact on the environment.


Digital radiography has revolutionized veterinary diagnostic imaging, offering a multitude of advantages over traditional film-based systems. From enhanced image quality and immediate availability to improved efficiency, collaboration, and reduced radiation exposure, the benefits of digital radiography are undeniable. Embracing this advanced technology enables vets to deliver the highest standard of care while optimizing workflow and client satisfaction.

Opening doors for telemedicine consultations and collaboration with specialists or referral centres. Veterinary practices can easily share digital images electronically, allowing remote experts to provide valuable insights and second opinions. This level of connectivity expands access to specialized knowledge, leading to improved patient care and treatment outcomes.


Discover the transformative impact of digital radiography in your veterinary practice. Contact PLH Medical today to explore our range of cutting-edge digital radiography solutions tailored to meet your specific needs.


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PLH Medical Embraces Connectivity Redundancy: Investing in Starlink.

In today’s digitally orientated world, a strong and reliable internet connection is vital for businesses to effectively serve their customers. This is particularly true for PLH Medical, we are committed to providing exceptional services to our clients. Recognizing the importance of uninterrupted connectivity, we have made a forward-thinking decision to invest in Starlink, SpaceX’s satellite-based internet service. By implementing connectivity redundancy through Starlink, we can now guarantee secure and reliable internet access, allowing us to efficiently care for our customers remotely.


Connectivity dependencies: A modern day challenge.

With the increasing adoption of digital technologies in modern-day practices, veterinary service providers have become heavily reliant on stable internet connections. From telehealth consultations and remote monitoring to accessing electronic health records and transmitting critical data, a reliable and high-speed internet connection is essential for delivering quality care.

In the past, traditional internet services faced limitations, especially in rural areas or regions with inadequate infrastructure. This often resulted in inconsistent connections and frequent outages, compromising the ability of veterinary care providers to deliver seamless services. Recognizing these challenges, we sought a solution that would ensure uninterrupted connectivity, irrespective of geographical constraints.


A revolutionary internet solution: Utilising Starlink

Starlink is a ground-breaking satellite-based internet service that aims to provide global coverage. By deploying thousands of low Earth orbit (LEO) satellites, Starlink bypasses the limitations posed by traditional internet infrastructure. It offers high-speed, low-latency internet connectivity, making it an ideal solution for businesses that depend on reliable internet access.


Our decision: Why invest in Starlink?

Understanding the criticality of uninterrupted connectivity in serving their customers, we made the strategic decision to invest in Starlink. By doing so, we believe we have taken proactive measures to ensure secure and reliable internet access, regardless of location or existing infrastructure limitations. This allows us to deliver reliable support to all practices across the UK, and for those customers utilising our PACS, VetHub, it is vital to have a secure, reliable connection.


Our investment in Starlink represents a strategic move towards securing reliable connectivity redundancy, bolstering our ability to serve customers remotely. By embracing this cutting-edge technology, we believe we have positioned ourselves at the forefront of veterinary innovation, allowing for uninterrupted customer care and support.

As businesses increasingly rely on digital infrastructure, it is essential to prioritize and invest in connectivity solutions that ensure seamless operations. A forward-thinking approach exemplifies our commitment to leveraging technology to meet the evolving needs of our customers. With Starlink’s satellite-based internet service we have fortified its connectivity backbone, offering peace of mind and empowering us to deliver outstanding services, regardless of physical boundaries or connectivity challenges.





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PLH Medical Team Takes on the Three Peak Challenge for PDSA and RSPCA Charities

PLH Medical, a company that has been working closely with PDSA and RSPCA for the past 30 years, is proud to announce that their MD, Mike Jenkins, and Logistics Manager, Ben Griggs, are taking on the Three Peak Challenge in October to raise funds for the two amazing charities.

The National Three Peaks Challenge involves climbing the highest mountains in England, Scotland, and Wales – Ben Nevis, Scafell Pike, and Snowdon – within 24 hours. It is known to be one of the toughest outdoor challenges in Britain. Mike and Ben are not just taking it on for the thrill, but for the opportunity to give back to the community by raising funds for PDSA and RSPCA. These charities are well-known for their amazing work providing essential veterinary care to animals and rescuing and rehoming animals in need.

Over the last 30 years, PLH Medical has developed a strong relationship with these charities and has witnessed the incredible work that they do. It’s an honour for the company to support the charities by undertaking this physically and mentally challenging task.

Mike and Ben have been training hard over the last few months to get their fitness levels up for the challenge. They have also been preparing themselves for the unpredictable weather conditions and rugged terrains of the mountains. Despite the rigorous training and preparation, the challenge will require strong determination and willpower to succeed.

The goal is to raise a minimum of £1000 each for the charities, with 80% of the target to be raised by July 28th, 2023. Donating through Just Giving is simple, fast, and secure, and the most efficient way to donate, saving time and cutting costs for the charity. Just Giving automatically reclaims Gift Aid if you are a UK taxpayer, so your donation is worth even more.

PLH Medical encourages family, friends, and colleagues to support Mike and Ben in their fundraising efforts. Any support would be extremely appreciated, and it’s a fantastic opportunity to help two wonderful charities. With the help of generous donations, Mike and Ben will not only reach the summit of the mountains but also surpass their fundraising goals.

Support Ben – RSPCA

Support Mike –  PDSA




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Finance your diagnostic imaging

The tech industry is moving quickly, and we believe that no practice should be left behind. That’s why our goal has been, and will continue to be, bringing affordable, high-quality tech to practices around the UK.

Our latest step to make that a reality is working closely with Siemens Financial Services to bring 12 months interest free to those purchasing a brand-new Agfa Duraline XD14. We believe this will help bridge the gap between practices using older tech, allowing an easier, more affordable route to introducing direct radiography into daily routines.

AI supported image processing and increased workflow leads to faster and clearer diagnostic images, which means pets can spend less time under anaesthetic and more time recovering.

We believe the Agfa HealthCare Duraline XD14 will be an invaluable asset for any practice, but you can see the difference for yourself as we offer free no obligation trials, paired with a free training session to give you all the tools to fully explore the XD14 capabilities.

So, if you’re thinking of investing in diagnostic imaging, pop a message over to a member of our team at

Want to learn more about how the Agfa XD14 can improve your practice? 

Find out here


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Our commitment to road safety

Our engineers are nationwide, meaning we have a lot of miles under our belts!

Here at PLH we take road safety seriously, that’s why we are committed to keeping our engineers safe by installing dashcams in our company vehicles.

Partnered with training on road safety, vehicle checklists, and breakdown advice, our engineers are fully equipped to deal with life on the road.

Interested in becoming part of our UK wide team? 

Send your CV to




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