PLH Medical > News > Providing the necessary services that you require

We would like to reassure all of our veterinary practices that we will remain open and are taking the necessary measures to ensure the safety of you and your customers. We understand that our service is an essential and integral part of veterinary practices nationwide. This is why we are available as usual to safeguard your practice so that you can continue to provide a high level of care and service to your customers.

At PLH Medical Ltd, we have been constantly updating our contingency plan to prevent our services from being affected as little as possible by the recent outbreak and that all our customers receive the necessary services that they require. This is why we would like to remind all of our customers that we are continuing to operate as usual, in compliance with the government’s health advice. Our priority is to look after our customers, ensuring veterinary practices can provide their continual level of care.

The health, safety and wellbeing of our customers, our employees, and the public has always been our top priority but has become more so in recent times due to COVID-19. To adhere to this, our staff are now utilising both the capabilities and technology to work safely and remotely. Our sales & engineer teams are taking appropriate steps to disinfect and sanitise following the government guidelines while also wearing protective clothing.

If your practice requires assistance, please call us on 01923 237521.Dots Image

Services - Blackpool Office

Services

PLH Medical National Maintenance and Services programme.

Ensuring maximum uptime, providing the fastest response times and utilising the latest technology is at the heart of everything that we do. Delivering to you the best possible service and support; where and when you need it most. PLH Medical’s support desk coordinate a national team of specialists that implement a dedicated programme of professional technical support to all of our customers.

Furthermore, significant ongoing investment is made in training, current test equipment and spare parts. These factors are very important when supporting the wide variety and age of surgery equipment encountered in the imaging Market. This infrastructure has led to significant success, offering priority ongoing support services to some of the best known healthcare organisations in the UK.

Our experienced engineers can provide maintenance and support for:

  • X-Rays
  • Conventional processors
  • Digital imaging
  • Surgery equipment

This helps to save you both considerable time and money.

For Digital X-Ray users we offer fast support such as using remote control software which enables our engineers to connect to your pc for on-demand diagnostics. LH Medicals equipment maintenance programme keeps your critical equipment working when you need it most.


Out Of Hours Services

Due to high demand from our practices, we can now offer Out of Hour Emergency and Support Contracts. These contracts cover critical imaging equipment. In fact, our new out of hours, 24/7 – 365 professional support services are designed specifically to offer peace of mind to busy practices that offer enhanced and out of hours care.

Additionally, at a time when imaging facilities are under pressure to deliver excellent levels of care, seven days a week; we are also pleased to announce that PLH Medical are already working to provide support and guidance to our customers when needed, any time of the day or night.

Key Benefits

  • Planned recommended Maintenance Visits (PMV’s) to keep your Imaging    equipment performing at its very best
  • Special discounted support rates in case of break down also available.
  • On-line support by a qualified and fully trained specialist
  • Free software upgrades
  • Dedicated 24/7 imaging help desk
  • Preferential spare parts pricing

For information on a level of agreement to suit your needs, please contact us:

01923 237521 during office hours.

TECHNICAL SUPPORT NUMBER 0845 8300 932

Contact

Dakota Court

PLH Medical Ltd
Unit 4 Dakota Court,
Amy Johnson Way,
Blackpool Business Park,
Blackpool,
FY4 2RP

Telephone: 01923 237521
Out of Hours Support: 0845 830 0932
Email: service@plhmedical.co.uk
Email: sales@plhmedical.co.uk

 

Sidebar

Whatever your demands in practice PLH Medical has an advanced and wide range of leading edge imaging products to suit your needs. Over many years PLH Medical has developed enviable working partnerships with some of the most respected names in our profession. The cornerstone of our success has been based on the values of uncompromising customer service, product reliability and true value for money.

blank