We’re proud of what we do, but you shouldn’t just take our word for it. Our trusted customers who work with us are happy to highlight their experience. We always welcome reviews, testimonials and feedback from our customers. Here’s a sampling of some of the kind words we’ve received about our work at PLH Medical Ltd:-
PLH Medical have provided equipment for our equine and small animal practices for over ten years.
As well as providing the latest radiological technology at an affordable price they have provided incomparable after-sales service. I believe it is this essential after-sales support that sets PLH Medical apart from other companies.
Not only are the staff and engineers professional, friendly and approachable but they have resolved problems both remotely and on-site during some of the most stressful times at the “sharp end” of veterinary practice. They have also helped to integrate our DICOM and Practice Management Software storage systems.
We have needed PLH Medical to step in and provide loan equipment on several occasions when accidental damage to our equipment has put it out of action. Typically this has happened at our busiest times but we have only been able to continue providing the highest standards of care with the vital support from PLH for our DR equipment, X-ray generators and ultrasound scanners.
There are many occasions I believe PLH have gone “above and beyond” to help us out and it is this great working relationship that ensures that we will always return to them to purchase the latest technology, in particular, radiography and ultrasonography equipment.
After rigorous testing we selected the Agfa DR 10s system for in-the-field use by our veterinary surgeons. Quick and easy to set up, with no trailing cables and long battery life between charges, the kit is reliable, highly portable and produces top quality diagnostic images. The intuitive laptop interface, allows immediate in-the-field interpretation of radiographs. Our setup always performs faultlessly, even in the most challenging conditions and it is reassuring to have exemplary radiography service and support from PLH who understand the demands of our 24/7, 365 practice.
Dr Susanna Ballinger
BVSc CertAVP(EP) MRCVS RCVS Advanced Practitioner
Veterinary Director, Ballinger Equine
Just wanted to drop an email to say a big thank you to all your team member for the continuing great service we receive from PLH Medical. All of your team member have been extremely supportive in a stressful time when our x-ray machine stopped working.
Our new machine is working really well and all the team at Hull Vets 4 Pets are highly impressed with it. We really appreciate the way PLH Medical dealt with the problem so efficiently that we didn’t have to cancel any appointments and we were still able to continue with radiographs within a couple of days.
Your customer service are always friendly and give immediate advice which is greatly received in this busy industries.
We are extremely pleased with DR system purchased from PLH. The picture quality is excellent and the system is easy to use, we received excellent training from their engineer who was able to answer all our questions. Delivery times and engineers turned up on schedule, leaving us confident that after sales support will be readily available.
We also purchased a Bucky plate stand which makes radiographing easier and safer. The stand holds the plate securely, no plate shake which you get with someone holding the plate in a traditional holder and everyone is able to stand well clear of the beam. Despite having only received the stand the day before, the engineer was able to demonstrate its use and point out safety precautions.
When we were setting up a hub to support our successful mobile vet service, PLH provided all of our X-Ray facilities. Julia took the time to find out our requirements, and helped guide us by finding out about our service and how we worked, then provided us with everything we needed for high quality, safe X-Ray facilities. The NIP technology and bucky table enable us to get the very best images possible. The engineer was knowledgeable and a pleasure to welcome to the clinic.
Would recommend them without hesitation.
When it comes to aftercare this is where PLH Medical really does go that extra mile. There are not many companies that have that personal contact and that feel of dedication from a company, most reps and companies nowadays are just trying to hit targets and onto the next sale and the next punter. I always feel comfortable to call PLH Medical (Mark) even if it is for something minor and he is always happy to drop everything and resolve any concerns that I have. I would suggest that you do not look elsewhere for your x-ray needs as PLH Medical have the full package.