service plans

Gold Service Plan

A Gold Service Plan from PLH Medical can offer comprehensive breakdown cover to suit your needs and budget. Reduce costs and disruptive downtimes. When you purchase equipment for your practice you need to be confident that it’s working to its full potential at all times. PLH Medical are here to support your team during those times that it may not be.

Our Gold Service Plan is designed to support busy practices who offer out of hours services for their clients and minimise down time with 24/7 telephone/remote support (excluding bank holidays). We recognise that out of hour’s cases are often emergency procedures so it’s vital to have a support plan in place that offers invaluable assistance at any time. If a problem cannot be resolved by our engineers remotely or fixed on site, loan imaging equipment may be available to keep disruption to a minimum until your own unit is repaired or other arrangements made.

For more information on how our Gold Service Plan can benefit your practice, take a look at our brochure or contact our service team today.

The Key Benefits of our Gold Service Plan include the following:-

  • 24 Hour UNLIMITED Telephone and Remote Support – excluding all Bank Holidays
  • 45 Minute Telephone Response Time
  • Priority Engineer Visits for Breakdown
  • Loan Digital Processor Solution Available
  • Loan Portable X-Ray Generator with Stand Solution Available
  • Priority Technical Support from 09.00 – 17.00 Mon – Friday
  • Discounted ON-LINE CPD Training available
  • FREE Remote Software Updates available
  • Preferential spare part pricing
  • Planned Preventative Maintenance Processor Service
  • Planned Preventative Maintenance X-Ray Service
  • Payment Plan Available – No interest

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