Bronze Service Plan

Bronze Service Plan

Our Bronze Service Plan is designed to offer unlimited telephone and technical support, from Monday through to Friday, from 09:00 to 17:00; excluding bank holidays. We recognise that emergencies do occur so it’s vital to have a support plan in place that offers invaluable assistance. All our Service Plans are designed to ensure that your equipment benefits from regular planned maintenance arranged at a time convenient to your practice. 

If a problem cannot be resolved by our engineers remotely or fixed on site, loan imaging equipment may be available to keep disruption to a minimum until your own unit is repaired or other arrangements made.

For more information on how our Bronze Service Plan can benefit your practice, take a look at our brochure or contact our service team today.

The Key Benefits of our Bronze Service Plan include the following:-

  • Daily Telephone and Remote Support – Mon to Fri – 09:00 to 17:00 excluding all Bank Holidays
  • 1 Hour Telephone Response Time
  • Loan Digital Processor Solution Available (charges apply)
  • Loan Portable X-Ray Generator Solution Available – with stand (charges apply)
  • Priority Technical Support from 09.00 – 17.00 Mon – Friday
  • Discounted ON-LINE CPD Training available
  • FREE Remote Software Updates available
  • Preferential spare part pricing
  • Planned Preventative Maintenance Processor Service
  • Planned Preventative Maintenance X-Ray Service

 

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