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Service Plans

When you purchase equipment for your practice you need to be confident that it’s working to its full potential at all times. PLH Medical are here to support your team during those times when maybe it’s not.

Your equipment is fundamental to the day to day workings of your practice. Service plans from PLH Medical can offer comprehensive breakdown cover to suit your needs and budget. With a number of our service plans providing priority response times we can help reduce costs of a regular call out and disruptive downtime. Our engineers can arrive at your practice at time that is most convenient for you. Our goal is to get your equipment and practice back up and running as quickly as possible.

For more information on how our service plans can benefit your practice contact
our contracts team
today.

Service Plans

Bronze Plan

• Unlimited Telephone and Remote support from 09.00 – 17.00 Monday to Friday – excluding Bank Holidays
• Complimentary Remote Software Updates
• Telephone Response Time – guaranteed to answer within 60 minutes
• Includes an Annual Preventative Maintenance Visit for your Digital Processor and X-ray Generator

 

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service plan

Silver Plan

• Unlimited Telephone and Remote support from 09.00 – Midnight each day excluding Bank Holidays
• Complimentary Remote Software Updates
• Telephone Response Time – guaranteed to answer within 45 minutes
• Includes an annual Preventative Maintenance Visit to your Digital Processor and X – Ray Generator

 

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service plans

Gold Plan

• 24 Hour Unlimited Telephone and Remote Support excluding Bank Holidays
• Telephone Response Time – guaranteed to respond within 45 minutes
• A Complimentary Loan Digital Processor solution available for period of investigation/repair
• A Complimentary Loan Portable X-ray solution available with stand for period of investigation/repair

 

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Platinum Plan

• 24 Hour Unlimited Telephone and Remote Support including ALL Bank Holidays
• Telephone Response Time – only 30 minutes
• A Complimentary Loan Digital Processor solution available for period of investigation/repair
• A Complimentary Loan Portable X-ray solution available with stand for period of investigation/repair

 

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service plans